Data Protection

The General Data Protection Regulation (GDPR) comes into force on 25th May 2018, replacing the Data Protection Act (DPA).

All serviced and self-catering accommodation premises must keep a record of all guests over the age of 16.

We must keep each guest’s details for at least 12 months.  These details have to be available for inspection by a police officer or duly authorised person at all times.

To comply with the Immigration (Hotel Records) Order 1972 we need to collect the following information from all guests on their arrival:

Full name
Nationality

We are not legally required to take a guest’s home address or contact number.

For all who are not British, Irish or Commonwealth guests we need to collect:

Passport number and place of issue (or other document which shows their identity and nationality)
Details of their next destination (including the address, if known) on or before departure.

We only keep the details you provide, over the phone or through the on line booking form, to process your booking.  It is never passed on to third parties.  We have never sent out emails or postal mailings following a stay with us.  If we decided that we wanted to do this in the future we would ask your permission before doing so.

Please let us know if you want to see what information we hold for you.

Please let us know if you wish us to delete your information after your stay.  However we do have to keep your details for 12 months.